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Welcome to BlckBx.
We are committed to respecting and protecting your privacy. This privacy notice sets out how we collect and use the personal data that you provide to us via this website, www.blckbx.co.uk (our “Site“), and our mobile app, BlckBx (our “App“, and together with Site, and any other services we provide to you, our “Services“). It also tells you about your privacy rights and how certain laws may apply to you.
If you do not agree to use collecting and using the information about you then you must not use BlckBx Services. If you have any queries about this notice or how we use your personal information, please contact us at [email protected] and we’d be happy to jump on a call with you to talk you through how we use data, how we train our teams to manage data safely, our security systems and our insurance protection.
1. About us
Our Services are operated by BlckBx Limited (“BlckBx“, “us“, “we“, or “our“).
BlckBx is a limited company registered in England & Wales with company number 12384561, and with its registered office at 1 Meadow View, High Street, Burbage, Marlborough, United Kingdom. BlckBx is the data controller of any data you provide to us via our Services and is registered with the UK Information Commissioner’s Office.
You can contact us about any queries you have regarding this privacy notice at either our postal address above, or at [email protected].
2. What personal data do we collect via the Services?
‘Personal data’ means any data which can be associated with you as an individual, either directly or indirectly. We collect different information depending on how you use the Services and how you interact with us.
The personal data we collect via the Services may include:
We do not ask you for ‘special categories’ of personal data, such as details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership or health information. However, if you choose to provide us with this information, and provide us with your explicit consent, we may retain it. We do not collect data about actual or alleged criminal offences.
3. How we collect personal data
Different personal data is collected in different ways.
4. How and why we use personal data
We are committed to keeping your personal data private and will never provide your data to third parties without your prior consent and we will only use the bare minimum personal information needed in order to make bookings on your behalf:
a) We need the information to fulfil our contract with you
If we have entered into a contract to provide you with our Services, we will need your personal data in order to do so. The personal data that we use will depend on the service(s) we have agreed. For example:
b) We have a legitimate interest (reasonable business purpose) in doing so
We will use your information for our legitimate business reasons where our doing so will not unduly affect your rights.
We will use your identity, contact and usage information to keep our records up to date.
We will use your technical, location and usage information to:
We may also use any or all of the information above to administer and manage our business in general, to detect and prevent misuse of our Services (including fraud and unauthorised payments), and to enforce our Terms and Conditions or any other contract to which we may be a party. If you feel that your interests and fundamental rights outweigh our business purposes, and that we should therefore stop processing your data, please let us know.
c) You have given us your consent
When you sign up to BlckBx you are automatically enrolled to receive monthly newsletters with personalised What’sApp recommendations. You may opt out of receiving any, or all, of these communications from us by messaging your BlckBx Assistant.
d) We need to comply with a legal or regulatory obligation
In certain circumstances, we may need to retain or use your personal data to comply with regulations and/or the law.
Our Services are not intended to be used by any child under the age of 18. Please do not provide us with any personal data relating to children under the age of 18 unless you are their legal guardian.
6. How we share personal data
We will share your data:
a) With third-party service providers to carry out tasks for you
We will only disclose your data to third party service providers under terms of confidentiality and only for tasks you request to be carried out by your BlckBx Assistant, and they will only use your personal data for the purposes stated in this notice.
b) With other members of our Services
Where we provide the functionality, you may choose to share some of your profile information with other members of the Services, for example, if you choose to join a What’sApp group for new parent employees or private clients. We will never make your profile visible to other members without your express consent.
c) If you choose to share it via social media
Where we provide the functionality, you may choose to share some of your information such as a photo of you enjoying an experience that BlckBx has organised for you from our Services with your friends, followers or contacts on social media.
Your personal data may be disclosed or transferred to potential or actual buyers of, investors into or lenders to our business or any of our assets, or any of the advisors or representatives of the above. If so, we will ensure that appropriate confidentiality terms are in place.
7. Data security
The safety of your personal data is of paramount important to us, and we use various technical and organisational measures to ensure that your data is secure. We use trusted secure technology to hold personal data that only your BlckBx Assistant can access. We follow strict guidelines in the storage and disclosure of personal data and communications to prevent unauthorised access to it.
However no transmission of information via the Internet or electronic storage is ever completely secure. Although we take appropriate measures to safeguard against unauthorised disclosures of information, we cannot guarantee the security of your data.
8. How long we keep personal data
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
To obtain further information about how long we retain your personal data, please contact us at [email protected]
9. Third party links
Our Service may contain links to third party sites whose information practices may be different than ours. Please consult all third party sites’ privacy notices, as we have no control over information that is submitted to, or collected by, third parties.
10. Your rights
You have the right to:
You also have the right to lodge a complaint with the Information Commissioner’s Office, which is the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, be grateful if you would contact us in the first instance so we can endeavour to deal with your concerns direct.
If you wish to exercise any of these rights, please contact us at [email protected]
To protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections.
11.Changes to this notice or your data
We may amend or modify this privacy notice from time to time. We will post any revised notice on this site and on our app, and if the changes are significant, we will notify you by email.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
This privacy notice was last updated on 1 January 2022.