BlckBx is your household team. You get a personal assistant - a real one, you know by name - and behind them a team of experts who take care of the home, family, health, travel and lifestyle tasks. For you, your partner and your children.
Trusted by professionals at
At work, you have the support through systems, tools and teams to enable you to perform at your best.
BlckBx gives you dedicated human support and the toolkit to keep your personal and family life running like clockwork.
Book a consultationOne assistant, by name. The same one every time, who learns your household, family and how you like things done. Behind them are five life specialists - home, family, lifestyle, health and travel - running the tasks you never have time for or want to offload.
Your assistant is like your personal operations officer, your single point of contact, with everything else sitting behind them: the team of life specialists, the research, the chasing, the technology.
You only need to have one conversation with no person who knows you.
You mention it - A message, a voice note. However it comes out of your head, at eleven at night when you just remember.
It stops being yours - Your assistant takes it end to end, pulls in whichever specialist they need, and chases whoever needs chasing.
It's done - Finished, confirmed in the app, and off your list, added to your calendar.
Someone else to think ahead for you, your household, your family - After a few months your assistant is proactive. The renewal handled before you saw it. Half-term booked before you'd thought about it.
Most services give you one person who can do a bit of everything. A household team gives you a specialist for each part of your life - and one assistant who directs them all, so you only ever have one conversation.
Your home should be a sanctuary, not a source of endless administration. From utilities and insurance renewals to plumbers, cleaners, groceries and MOTs, the logistics of domestic life demands constant attention. Your home manager runs it - every operational detail, without you having to think about it. And we audit what your household is paying. Renewals renegotiated before they roll over, subscriptions nobody had cancelled, quotes nobody had time to chase. Most members find we cover a meaningful part of our own cost within the first few months.
Researching restaurants, events, experiences and weekends away takes time you don't have. We curate the moments that make life joyful- drawing on real cultural and local knowledge, trusted networks and a deep understanding of what's on your bucket list.
Modern family life is relentlessly complex. School terms, childcare, clubs, parents' evenings, uniforms, tutors, childrens’ parties. And increasingly there's a generation above you, elderly parents, needing the same attention. We coordinate both - the school run and the consultant's appointment, in the same week, by the same team.
Thoughtful gifts shouldn't take as long as they do. We know what's new, what's right for which age, and how to shop well and sustainably. Your birthdays are diarised and your Christmas is handled - for the year ahead.
Appointments get postponed. Prescriptions lapse. Insurance claims go unmade. We make sure your and your family's health is never the thing that slips because you were busy. Booked, tracked and followed through.
Our own travel agency, in-house and ATOL protected. A dedicated team who plan and book the whole thing - flights, hotels, transfers, restaurants, experiences, visas - and who are still there if something goes wrong in a different time zone. From "somewhere warm in October" to memories made.
“Being able to relax about my to do list and know they are being taken care of in the background is so mentally and practically freeing - energising!”
JP Morgan
VP
“I've been blown away by how powerful the additional support I get from BlckBx is. It's allowed me to get much more done, it gets done better when they are involved, and has helped me fully realise and unlock the value of my own time.”
Oliver Wyman
European Head
“BlckBx has really helped manage the family's mental load for day to day admin. Our Family Assistant also helped find a really special place for our 10th wedding anniversary, which we were delighted about.”
McKinsey
C-Suite
“It's great to know that whenever we need something done, we shoot a message to BlckBx and they handle it - saving us time and a lot of energy.”
Clifford Chance
Partner
BlckBx life admin support is our core service. A dedicated BlckBx assistant who learns about you - your standards, your household, the way you like things done. This frees you up in the evenings and on weekends to spend time with the people you love and on the things you would prefer to do. There are three memberships: Core, Black and Bespoke.
Every member gets the same thing: an assistant they know by name, and five specialist experts. The difference is just how much you hand over.
5 tasks a month
Unsure whether BlckBx is for you? Core is our starter service - like our flagship service Black, but capped at 5 tasks of your choice every month.
Ideal for those with slightly less on their plate who still want reliable support across all areas of life.
That could be keeping on top of monthly recurring tasks like the grocery shop, birthdays coming up, finding places for date night or ad-hoc appointments.
Core comes with unlimited support to book holidays with our in-house travel team, including flight and accommodation research and bookings end to end at no extra cost.
Your Core subscription can also be accessed by your partner at home.
Most chosen
Unlimited
Black is our flagship service, built around you, your needs and unlimited in the number of tasks you can offload as an individual or a family/household.
Your assistant isn’t just executing tasks end to end - they proactively anticipate your needs and handle them before you even have to ask.
Book a call with your assistant for complex projects - such as moving home or organising the right eldercare. Otherwise, just add tasks to the app day or night.
Every quarter we provide a complimentary life audit planning call to ensure we’re hitting your goals.
No need to manage, chase or follow up - enjoy a white-glove, human proactive service personalised to you.
Designed around you or your company.
Bespoke is where we build the service around what you actually need.
That might be a team of assistants rather than one. It might be BlckBx running more than one household - your own, and your parents' three hundred miles away. This could be extended family abroad, several properties, or a level of care that needs more than one person managing it.
And it isn't only for private clients. If you're a business, we'll design BlckBx around your team - as a benefit for your employees, for your leadership, or for the people you most need to keep.
Tell us how you'd like it to work, and we'll design it.
Book a consultationWe review every application personally. Then we don't hand you a login and wish you luck - we sit down with you properly and work out what your household actually needs.
Tell us about your household. We review every application ourselves.
One of our specialists takes you through it all - you, your partner, the children, the house, the money, the year ahead, the things that have been sitting on your list for months. By the end of it we know your household, and we've agreed what gets dealt with first.
You're matched straight away and they start immediately. Message them, or have a call - whichever you prefer.
A proper review across every area of your life, to make sure nothing has drifted and everything is running the way it should. Our standards are higher than most people apply to their own households. That's rather the point of hiring one.
None of it ever had to stay on your to-do list. And that's the whole point.
Nothing forgotten, nothing rushed, nothing done badly at eleven at night. You didn't chase anyone. You didn't carry any of it. You got that Sunday back.
People don't burn out because of the paid job. They burn out because the third job overloaded them.
BlckBx is available to your whole organisation at preferential rates, funded by employees through payroll, with an optional employer contribution.
Discuss employee benefitsEvery option below is good at something. None of them is good at all life areas - that's why BlckBx exists.
One person, at £60,000 to £90,000 a year plus National Insurance and pension. Excellent, if what you want is an employee - and if you're comfortable that one person cannot also be a travel agent, a family coordinator and someone who knows how to argue with an insurer.
Cheaper than a house manager, until you count the recruiting, the briefing and the checking. You become their manager, which is a job you didn't want either. And they work alone, so their limits are your limits.
Wonderful with your children, which is exactly why they shouldn't be on hold to the insurance company. Household logistics and holiday research aren't what they trained for or signed up to.
Gives you a better list. You are still the one making the calls.
Books the restaurant and the tickets. Won't chase three quotes for your home renovation.
Free, in the sense that your only free time is spent on it.
Can't find your answer here? Please email us at [email protected]
BlckBx is a dedicated personal and family assistant for busy professionals and their families. You get one real, named assistant - who handles the life admin your career doesn't leave room for. Bookings, travel, household coordination, research, purchases, logistics and everyday support. The cognitive load that sits on your to-do list and never moves. We take it off your plate entirely.
No. This is an important distinction and we want to be direct about it. BlckBx is not a chatbot. It is not an AI assistant. It is not a subscription to a piece of software. You are working with a real person, by name, who knows your life.
We do use AI - but only internally, behind the scenes, to help our team work efficiently and securely. Your experience is always human-led. There is no prompt to type, no bot to train, no system to manage. You message your assistant Brooke. Brooke sorts it.
Because the things you actually need help with require judgement, not just speed.
Knowing that you prefer the Eurostar over flying. That your daughter is allergic to nuts. That you always want an aisle seat. That the restaurant needs to be quiet enough for a conversation, not just well-reviewed. That your mother-in-law and your wife do not enjoy the same kind of holiday.
An AI assistant can retrieve information. A human assistant who knows you and you trust can make decisions. That distinction is the entire product.
If it can be handled remotely and it's sitting on your to-do list, it qualifies. Most commonly:
Household and life admin - utilities, subscriptions, appointments, contractors, school admin, insurance renewals. Travel - from a weekend break to a complex multi-destination family holiday, fully planned and booked. Research and purchasing - finding the right thing, at the right price, and making it happen. Events and gifting - birthdays, anniversaries, dinner parties, corporate gifts. Family coordination - the scheduling, the logistics, the things that fall between every other service you already use.
If you're not sure whether something qualifies, ask. The answer is almost always yes.
Your work EA manages your professional life. BlckBx manages your personal one. They are completely separate scopes. Your EA books your client dinners and manages your calendar. BlckBx books your family holiday, coordinates your boiler service, researches the right secondary school tutor, and makes sure your parents' anniversary dinner is sorted three weeks before you remember it's coming up. Different job entirely - and one your EA almost certainly cannot do for you.
You can Google or use an AI tool. But you're not doing it - because finding the right answer (that is verified and actually the perfect fit for you) takes longer than you have, and then acting on it takes longer still. BlckBx is not a search engine. It's execution. Your assistant doesn't just find a plumber; they find the right one, get quotes, book them for the right window, and confirm everything with you in one message.
Three things, combined:
One dedicated assistant who genuinely knows you - not a call centre, not a rotating team, not a different person every time. Someone who builds up a real picture of how you like things done and doesn't need to be re-briefed.
An expert team behind your assistant - specialists covering travel, lifestyle, family coordination, and more. Your assistant has the depth of a team without you ever needing to manage one.
An in-house travel agency - not a referral, not a partnership, not a third party. Our own travel team, ATOL-protected, handling everything from flights to itinerary to on-trip support. Most concierge services can't offer this. Most travel agencies don't do household admin. We do both.
Yes. BlckBx is used by partners and senior professionals at firms including Clifford Chance, XTX Markets, Oliver Wyman, among others. We don't publish client lists - discretion is part of what you're paying for - but if you're asking whether people at your level have done the due diligence and decided it's worth it, the answer is yes.
It depends what you compare it to. Against a cleaner - roughly the same cost. Against one hour of your billable time - less. Against the mental load of carrying 30 open to-dos across your home life while running a demanding career - significantly less.
Most customers find it pays for itself within the first well-organised holiday, or the first month they stop losing time to admin, or a subscription they've been over-paying for - tasks that could have been delegated. The question isn't whether £299 is a lot. It's what your time is actually worth and how much of it is currently going on things BlckBx could handle.
It's worth being honest: if your life is genuinely simple and your admin is genuinely under control, BlckBx may not be for you.
If tasks accumulate and never quite get done. If you keep meaning to sort the insurance, the school application, the holiday, the broken thing in the kitchen. If your partner is carrying more than they should. If you spend Sunday evenings on things that could have been delegated - BlckBx is for you, and you will use it.
Start with Flex if you want to test the service with a smaller commitment. Most customers move to Core or Black once they've experienced what it actually means to have something taken off their plate.
From the start, they ask the right questions – your preferences, your household, how you like to communicate, what matters most to you. And then they pay meticulous attention. Over time they build up a picture of your life that means you never have to explain things more than once.
They’ll remember the nut allergy. The aisle seat. The fact that you prefer boutique hotels over chains. The restaurants you’ve loved and the ones you didn’t. The longer you’re with BlckBx, the less you have to say - because they already know.
Your assistant works on up to three active tasks simultaneously - enough to keep things moving, structured enough to ensure the most important things get done first. You can submit as many tasks as you like; as soon as you think of them - your assistant will prioritise with you or just get things done - it's up to you how you want your assistant to work.
Monday to Friday, 9am to 5:30pm. You can send tasks any time – late at night, over the weekend, whenever something lands on you – and your assistant picks it up at the start of the next working day.
Another BlckBx assistant steps in, and you won’t notice the join. Everyone works from the same systems and the same record of your preferences. There’s no disruption and nothing to re-explain.
Yes. There’s a scheduling link in the App under Account, so you can book a call whenever you need one.
Yes. Everything is stored securely, encrypted, and only accessible by your assistant with two-factor authentication. We don’t sell your data or share it with anyone.
We handle sensitive information as a matter of course – payment details, travel documents, home arrangements – and we treat it the way you’d want a trusted person to treat it. With discretion and confidentiality. All of our team are under NDA.
Our own in-house travel service – not a referral, not a partner agency. A dedicated travel team, part of BlckBx, who plan and book the whole trip. Flights, hotels, transfers, restaurants, experiences, travel insurance guidance, visa support, on-trip help if anything goes wrong. Everything from the moment you say “we want to go somewhere warm in October” to the taxi home.
Yes. All trips booked through BlckBx Travel are fully ATOL protected.
Yes. Your assistant and the travel team are there throughout the trip. Flight changes, cancellations, something that needs sorting at the last minute – we deal with it so you don’t have to.
Flex if you want to try BlckBx with a lighter commitment. Core if you want it as a proper, working part of how you run your life.
Black if you want unlimited support across all life areas.
You can see the full comparison on the membership page, or speak to the team if you’d rather talk it through first.
Immediately. Sign up directly or speak to us first – either works. Most people are connected with their assistant within one working day.
Core and Black are both an annual contract. So if you're not sure, please try Flex which is designed as a lower-commitment entry point.
Complete the form and we'll be in touch to understand how BlckBx can support you.
