Reclaim your time.
Reclaim your life.

BlckBx is a dedicated personal assistant and concierge service for busy professionals and their families. You get one real, named assistant - yours, not shared - who handles the life admin your career doesn't leave room for. Bookings, travel, household coordination, research, purchases, event planning. The cognitive load that sits on your to-do list and never moves. We take it off your plate entirely.

No. This is an important distinction and we want to be direct about it. BlckBx is not a chatbot. It is not an AI assistant. It is not a subscription to a piece of software. You are working with a real person, by name, who knows your life.

We do use AI - but only internally, behind the scenes, to help our team work efficiently and securely. Your experience is always human-led. There is no prompt to type, no bot to train, no system to manage. You message your assistant Brooke. Brooke sorts it.

Because the things you actually need help with require judgement, not just speed.

Knowing that you prefer the Eurostar over flying. That your daughter is allergic to nuts. That you always want an aisle seat. That the restaurant needs to be quiet enough for a conversation, not just well-reviewed. That your mother-in-law and your wife do not enjoy the same kind of holiday.

An AI assistant can retrieve information. A human assistant who knows you and you trust can make decisions. That distinction is the entire product.

If it can be handled remotely and it's sitting on your to-do list, it qualifies. Most commonly:

Household and life admin - utilities, subscriptions, appointments, contractors, school admin, insurance renewals. Travel - from a weekend break to a complex multi-destination family holiday, fully planned and booked. Research and purchasing - finding the right thing, at the right price, and making it happen. Events and gifting - birthdays, anniversaries, dinner parties, corporate gifts. Family coordination - the scheduling, the logistics, the things that fall between every other service you already use.

If you're not sure whether something qualifies, ask. The answer is almost always yes.

Your work EA manages your professional life. BlckBx manages your personal one. They are completely separate scopes. Your EA books your client dinners and manages your calendar. BlckBx books your family holiday, coordinates your boiler service, researches the right secondary school tutor, and makes sure your parents' anniversary dinner is sorted three weeks before you remember it's coming up. Different job entirely - and one your EA almost certainly cannot do for you.

You can Google or use an AI tool. But you're not doing it - because finding the right answer (that is verified and actually the perfect fit for you) takes longer than you have, and then acting on it takes longer still. BlckBx is not a search engine. It's execution. Your assistant doesn't just find a plumber; they find the right one, get quotes, book them for the right window, and confirm everything with you in one message.

Three things, combined:

One dedicated assistant who genuinely knows you - not a call centre, not a rotating team, not a different person every time. Someone who builds up a real picture of how you like things done and doesn't need to be re-briefed.

An expert team behind your assistant - specialists covering travel, lifestyle, family coordination, and more. Your assistant has the depth of a team without you ever needing to manage one.

An in-house travel agency - not a referral, not a partnership, not a third party. Our own travel team, ATOL-protected, handling everything from flights to itinerary to on-trip support. Most concierge services can't offer this. Most travel agencies don't do household admin. We do both.

Yes. BlckBx is used by partners and senior professionals at firms including Clifford Chance, XTX Markets, Oliver Wyman, among others. We don't publish client lists - discretion is part of what you're paying for - but if you're asking whether people at your level have done the due diligence and decided it's worth it, the answer is yes.

It depends what you compare it to. Against a cleaner - roughly the same cost. Against one hour of your billable time - less. Against the mental load of carrying 30 open to-dos across your home life while running a demanding career - significantly less.

Most customers find it pays for itself within the first well-organised holiday, or the first month they stop losing time to admin, or a subscription they've been over-paying for - tasks that could have been delegated. The question isn't whether £299 is a lot. It's what your time is actually worth and how much of it is currently going on things BlckBx could handle.

It's worth being honest: if your life is genuinely simple and your admin is genuinely under control, BlckBx may not be for you.

If tasks accumulate and never quite get done. If you keep meaning to sort the insurance, the school application, the holiday, the broken thing in the kitchen. If your partner is carrying more than they should. If you spend Sunday evenings on things that could have been delegated - BlckBx is for you, and you will use it.

Start with Flex if you want to test the service with a smaller commitment. Most customers move to Core or Black once they've experienced what it actually means to have something taken off their plate.

From the start, they ask the right questions – your preferences, your household, how you like to communicate, what matters most to you. And then they pay meticulous attention. Over time they build up a picture of your life that means you never have to explain things more than once.

They’ll remember the nut allergy. The aisle seat. The fact that you prefer boutique hotels over chains. The restaurants you’ve loved and the ones you didn’t. The longer you’re with BlckBx, the less you have to say - because they already know.

Your assistant works on up to three active tasks simultaneously - enough to keep things moving, structured enough to ensure the most important things get done first. You can submit as many tasks as you like; as soon as you think of them - your assistant will prioritise with you or just get things done - it's up to you how you want your assistant to work.

Monday to Friday, 9am to 5:30pm. You can send tasks any time – late at night, over the weekend, whenever something lands on you – and your assistant picks it up at the start of the next working day.

Another BlckBx assistant steps in, and you won’t notice the join. Everyone works from the same systems and the same record of your preferences. There’s no disruption and nothing to re-explain.

Yes. There’s a scheduling link in the App under Account, so you can book a call whenever you need one.

Yes. Everything is stored securely, encrypted, and only accessible by your assistant with two-factor authentication. We don’t sell your data or share it with anyone.

We handle sensitive information as a matter of course – payment details, travel documents, home arrangements – and we treat it the way you’d want a trusted person to treat it. With discretion and confidentiality. All of our team are under NDA.

Our own in-house travel service – not a referral, not a partner agency. A dedicated travel team, part of BlckBx, who plan and book the whole trip. Flights, hotels, transfers, restaurants, experiences, travel insurance guidance, visa support, on-trip help if anything goes wrong. Everything from the moment you say “we want to go somewhere warm in October” to the taxi home.

Yes. All trips booked through BlckBx Travel are fully ATOL protected.

Yes. Your assistant and the travel team are there throughout the trip. Flight changes, cancellations, something that needs sorting at the last minute – we deal with it so you don’t have to.

Flex if you want to try BlckBx with a lighter commitment. Core if you want it as a proper, working part of how you run your life.

Black if you want unlimited support across all life areas.

You can see the full comparison on the membership page, or speak to the team if you’d rather talk it through first.

Immediately. Sign up directly or speak to us first – either works. Most people are connected with their assistant within one working day.

Core and Black are both an annual contract. So if you're not sure, please try Flex which is designed as a lower-commitment entry point.